Privacy Policy

Last Updated: July 8, 2026

At saheera.in ("Website", "we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or purchase products from us.

By using our Website, you consent to the practices described in this Privacy Policy.

1. Business Information

Website: saheera.in

Email: saheerasupport@gmail.com

Customer Support: +91 9770224045

Registered Address:

House No. 34, Dream Homes
Ganga Vihar Colony, Amlidih
Raipur, Chhattisgarh – 492001
India

2. Information We Collect

We may collect different types of information from you, including:

Personal Information

When you place an order, create an account, or contact us, we may collect:

Full Name
Email Address
Mobile Number
Shipping Address
Billing Address
PIN Code
State and City
Payment Method
Order Details

Account Information

If you register on our Website, we may collect:

Username
Password (encrypted)
Order History
Wishlist
Saved Addresses

Payment Information

Payments are processed securely through trusted third-party payment gateways.

We do not store your complete credit card, debit card, UPI PIN, CVV, or banking credentials on our servers.

3. Automatically Collected Information

When you visit our Website, certain information is collected automatically, including:

IP Address
Browser Type
Device Type
Operating System
Pages Visited
Time Spent on Website
Referral Source
Clickstream Data
Cookies
Session Information

4. How We Use Your Information

We use your information to:

Process and deliver your orders
Verify transactions
Provide customer support
Send order confirmations
Share shipping updates
Process exchanges and refunds
Improve our products and services
Personalize your shopping experience
Detect fraud and unauthorized activities
Comply with legal obligations
Send promotional emails or SMS (only where permitted)

5. Cookies

Our Website uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

Remember your preferences
Maintain your shopping cart
Improve Website performance
Analyse Website traffic
Personalize product recommendations

You may disable cookies through your browser settings; however, certain Website features may not function properly.

6. Marketing Communications

With your consent, we may send:

Promotional emails
Product launches
Discount offers
Festival sales
New arrivals
Newsletters

You may unsubscribe from marketing communications at any time by clicking the "Unsubscribe" link in our emails or by contacting us.

7. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties, including:

Payment Gateway Providers
Courier & Logistics Partners
Website Hosting Providers
IT Service Providers
Marketing Platforms
SMS and Email Service Providers
Legal Authorities (when required by law)

All service providers are expected to handle your information securely and only for the purposes of providing services to us.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information against:

Unauthorized access
Loss
Misuse
Disclosure
Alteration
Destruction

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is completely secure. Therefore, we cannot guarantee absolute security.

9. Data Retention

We retain your personal information only for as long as necessary to:

Fulfil your orders
Provide customer support
Comply with legal obligations
Resolve disputes
Enforce our agreements

When your information is no longer required, it will be securely deleted or anonymized in accordance with applicable laws.

10. Your Rights

Subject to applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Update your details
Request deletion of your personal information
Withdraw consent for marketing communications
Request a copy of the information we hold about you

To exercise these rights, please contact us using the details provided below.

11. Children's Privacy

Our Website is not intended for individuals under the age of 18 years.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

12. Third-Party Services

Our Website may use third-party services such as:

Payment Gateways
Shipping Partners
Analytics Tools
Marketing Platforms
Social Media Integrations

These third-party providers have their own privacy policies. We encourage you to review their policies before using their services.

13. Third-Party Links

Our Website may contain links to external websites.

We are not responsible for the privacy practices, content, or policies of those third-party websites.

Visiting such websites is at your own discretion and risk.

14. International Data Transfers

Your information may be processed or stored on servers located outside your state or country by our trusted service providers.

By using our Website, you consent to such transfers, provided appropriate safeguards are in place.

15. Fraud Prevention

We may use your information to:

Verify customer identity
Detect suspicious transactions
Prevent payment fraud
Prevent unauthorized account access
Investigate misuse of our Website

Orders suspected of fraudulent activity may be cancelled without prior notice.

16. Legal Disclosure

We may disclose your information if required to do so by law or in response to valid requests from governmental authorities, courts, or law enforcement agencies.

17. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with the revised "Last Updated" date.

Your continued use of the Website after changes have been posted constitutes your acceptance of the updated Privacy Policy.

18. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: